Definitions
For the purposes of these Terms & Conditions:
- “Company” refers to BREWMART ONLINE SDN. BHD.
- “Goods” refers to coffee, tea, beverages, snacks, and other products offered through the Service.
- “Order” refers to a request made by You to purchase Goods from Us.
- “Service” refers to the website operated by BREWMART ONLINE SDN. BHD.
- “You” refers to any individual or legal entity accessing or using the Service.
Acceptance of Terms
By accessing or using Our website, You agree to be bound by these Terms & Conditions.
If You do not agree with any part of these Terms & Conditions, please do not use Our website or Service.
Products and Prices
We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on Our website are accurate.
However, product images may differ slightly from the actual Goods due to photography, lighting, or display settings.
We reserve the right to change product prices, descriptions, availability, or other information without prior notice.
Orders and Payment
Customers are responsible for providing accurate and complete information when placing an Order.
All Orders are subject to product availability and successful payment confirmation.
We reserve the right to accept, reject, or cancel an Order where necessary.
Payment must be successfully completed before an Order is processed.
Shipping
We currently provide shipping within Malaysia only.
Standard shipping is free for all Orders. Delivery is generally expected within 7 days after the Order is processed.
We do not provide overnight, same-day, or next-day delivery.
Please refer to Our Shipping Policy for further information.
Returns and Refunds
Goods are generally non-refundable and non-exchangeable, except under the circumstances stated in Our Refund and Returns Policy.
Eligible claims must be submitted within 24 hours of receiving the Order and may require supporting evidence such as unboxing videos, photographs, and Order details.
Website Use
You agree to use Our website only for lawful purposes.
You must not:
- Misuse or interfere with the operation of the website.
- Attempt to gain unauthorized access to the website or its systems.
- Upload harmful software, viruses, or malicious content.
- Copy, reproduce, or misuse Our website content without permission.
Intellectual Property
All content on this website, including text, images, logos, graphics, product information, and other materials, is owned by or licensed to BREWMART ONLINE SDN. BHD., unless otherwise stated.
You may not reproduce, distribute, modify, or use Our content for commercial purposes without Our prior written permission.
Privacy
Your use of Our website is also subject to Our Privacy Policy, which explains how We collect, use, and protect Personal Data.
Limitation of Liability
To the extent permitted by applicable law, BREWMART ONLINE SDN. BHD. shall not be responsible for losses, delays, or disruptions caused by circumstances beyond Our reasonable control, including courier delays, delivery disruptions, technical problems, natural events, or other unforeseen circumstances.
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions from time to time.
Any changes will be posted on this page. Your continued use of the website after changes are posted means that You accept the updated Terms & Conditions.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.
Any dispute arising from or relating to these Terms & Conditions shall be subject to the applicable jurisdiction of the courts of Malaysia.